Senior Officer / Officer, Customer Contact Centre (Cantonese Speaker)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Serve as Prudential’s frontline service professional, delivering best-in-class customer service through the hotline channel. Handle and resolve enquiries on life and health insurance products with professionalism, accuracy, and tactful communication skills.

Role Summary

Serve as Prudential’s frontline service professional, delivering best-in-class customer service through the hotline channel. Handle and resolve enquiries on life and health insurance products with professionalism, accuracy, and tactful...