Senior Omnichannel Fraud, Chargeback & Payment Analyst

We are looking for a Senior Omnichannel Fraud, Chargeback & Payment Analyst that will work within a diverse team and help improve payment and fraud processes.

Responsibilities

• Lead initiatives to improve authorization rates and reduce costs.
• Translate fraud and behavioral data into strategic actions and business cases.
• Lead discussions with strategic Fraud prevention partners on dispute performance & fraud strategies.
• Have a pivotal role & a proactive approach in fraud attacks, working collaboratively with internal & external stakeholders to mitigate risks.
• Daily execute risk and fraud analysis against high‑risk orders and online & offline transactions, including customer contact, focusing on maximizing revenue through enabling business & potential loss reduction.
• Provide 2nd level support for consumer service requests and inquiries for payment and fraud‑related inquiries.
• Dispute management process owner ...