Senior Operations Administrator

Job Description

Assists clients with client transaction fulfillment.

Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
 

Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.

Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

Job SkillsActive Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time ManagementAdditional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular...