Senior Operations Manager Rider Performance

Dubai - Main Office

Full time

Hybrid

Deliveroo Cost Center HierarchyCOOUAEDelivery Operations MEDelivery Operations ME

About the team

The Middle East markets (UAE, Qatar, Kuwait) are one of our most dynamic and competitive markets. Functions include commercial, operations and marketing, and teams in the Middle East partner closely with global functions such as product, technology and consumer to deliver results for our customers.

This role sits within Operations and is responsible for tracking, analysing, and building frameworks and processes to ensure that rider performance in the region is at optimal levels and riders are helped to earn optimally. Rider performance consists of a wide range of inputs and levers which can be used to achieve this.

About the role

Operating at scale in a hyper- competitive, hyper-growth environment...