Senior, Operations Specialist

I. Job Summary

At WM, the Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations.

II. Essential Duties and Responsibilities

+ A Senior, operations specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department-related information daily, communicates with other supervisors and managers on operational matters, maintains the office, and is the proxy for KRONOS for all daily updates for drivers and helpers.
+ Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customer...