Senior Patient Access & Pre-Op Admissions Lead

Sengkang General Hospital is seeking a candidate to lead a team delivering professional customer service at the admission centres. Responsibilities include managing rostering, coaching team members, and ensuring service quality through effective feedback handling and issue resolution.

The ideal candidate holds a Diploma or GCE ‘O’ / ‘N’ Level with relevant customer service experience. This role requires excellent interpersonal skills, attention to detail, and flexibility for staggered hours.