Senior Patient Service Associate

Brief Summary
Join our dynamic team and make a positive impact on patient experiences by providing exceptional front-line services. Your role will involve managing patient registrations, appointments, and financial counselling with empathy and professionalism. Responsibilities
Deliver prompt and excellent front-line services to patients, showcasing care and professionalism. Manage patient registration, appointment scheduling, and payment collection processes. Provide financial counselling to patients to ensure clarity and understanding of services. Assist in the administration of patient records and support doctors during medical consultations. Requirements
Diploma in any discipline, GCE 'A'/'O' Level, Higher NITEC in Business Studies, or NITEC in Service Skills. Ability to multi-task and thrive in a fast-paced, dynamic environment. Strong team player with effective interpersonal communication skills. Previous experience in frontline customer service is preferred. Proficiency ...