Senior Process Improvement Specialist, Cross Mile Continuous Improvement (XMCI)

Description
The Global Standards & Customer Excellence (GSCE) organization is seeking a Senior Process Improvement Specialist to drive network-wide projects and innovate new processes at scale to join our Cross Mile Continuous Improvement (XMCI) team.

The XMCI team is looking for a Senior Process Improvement Specialist who will serve as the execution engine of our network's continuous improvement pipeline — leading and facilitating kaizen events that deliver measurable, sustained results across NA Operations. Working from kaizen-ready charters developed by the XMCI scoping team, this role is responsible for planning, facilitating, and driving cross-functional kaizen events to successful completion — guiding diverse teams of stakeholders through structured problem-solving to implement solutions that improve safety, quality, people, and cost outcomes.

This role operates across multiple miles and business units within Amazon Stores, providing broad exposure to senior ...