Senior Product Consultant at PrismHR

Enhance client success as a Senior Product Consultant at PrismHR, focusing on software implementation and top-tier customer support. Utilize your HR knowledge and bilingual skills to make an immediate impact.
In this role, you'll deliver MPEX software implementations for both new and existing clients while ensuring adherence to industry best practices. Your expertise in Payroll and the ASO industry will facilitate effective project management and strengthen customer relationships across the board.
Key Responsibilities:
• Lead software implementations and project management tasks
• Track project phases and ensure deliverables are met
• Foster strong relationships to elevate customer satisfaction
• Troubleshoot client issues and provide instantaneous solutions
• Develop and maintain educational user content
Requirements:
• Knowledge of Canadian HR operations and payroll systems
• Excellent communication skills for varied audiences
• Strong analytical and ...