Senior Product Manager - Customer Fulfillment & Post-Order Experience

Role Overview
We are looking for a

Senior Product Manager

to lead the

Customer Fulfillment, Delivery Experience and Post-Order charter

for one of the business under Nykaa ecosystem.
This is a high-ownership role where you will be responsible for defining and scaling the end-to-end customer journey after purchase- from delivery promises and order orchestration to tracking, returns, exchanges, customer support, and fulfillment operations.
You will work closely with Business, Operations, Engineering, Supply Chain, Customer Experience, and Data Science teams to build a world-class commerce experience from the ground up.
What You'll Own
Commerce & Marketplace Platforms
Own the foundational commerce platforms that power the business, including catalog management, seller and vendor experience, marketplace operations, order management systems, fulfillment workflows, logistics integrations, and operational tooling.
End-to-End Customer & F...