Senior Product Manager

SENIOR PRODUCT MANAGER, AI COPILOT page is loaded## SENIOR PRODUCT MANAGER, AI COPILOTremote type: In Officelocations: Lisbon, Portugaltime type: Full timeposted on: Publié aujourd'huijob requisition id: R34460## Job Description**About Zendesk:****About the Role:**Our team is dedicated to empowering Customer Experience (CX) teams by automating repetitive tasks, allowing them to focus on more sophisticated customer interactions. Leveraging the latest advances in LLMs, Machine Learning (ML) and AI algorithms, we are passionate about enhancing customer satisfaction and agent performance through our AI copilot for Agents and Admins. As a Senior Product Manager, you will define and implement the roadmap for some of our ML-powered features, driving the impact of our automation capabilities for our global customer base and delivering high-quality AI products at scale.**What You’ll Do:*** Define and own the product roadmap for a high-growth area focused on agent efficiency, automatio...