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Senior Product support specialist

Eurofins

Bengaluru, Karnataka, India Full-time June 02, 2026
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Opportunity Description

Job Description

Job Description

SUMMARY OF POSITION AND OBJECTIVES:

Eurofins is seeking a highly skilled and experienced Senior Product Support Specialist to join our IT Product Support team. The ideal candidate will have 5–7 years of hands-on experience in Microsoft Dynamics 365 CRM, with deep expertise in Sales and Customer Service, knowledge on Customer Insights, and Customer Voice modules. This role is pivotal in ensuring the smooth operation, maintenance, and support of D365 CRM applications and integrations across Eurofins companies.

Job description:

  • Provide Level 2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support on Application and its interfaces.
  • Operate within the program’s service level agreements in order to solve customer issues and satisfy the requests.
  • Drive all owned tickets towards closure with high customer satisfaction.
    Full-time Computer Occupations

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    Opportunity Details

    Location Bengaluru, Karnataka
    Country India
    Type Full-time
    Category Computer Occupations
    Posted June 02, 2026
    Deadline July 12, 2026

    About Eurofins

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    Eurofins

    Bengaluru, India

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