Senior Project Manager

Project Manager III – Customer Service Operations

Location: Louisville, KY (Hybrid – Tues/Thurs onsite)

Job Type: 2+ Year Contract

Schedule: Full-Time | 40 Hours/Week | First Shift

Compensation: Competitive hourly rate + overtime eligibility

Overview

We are seeking an experienced Project Manager III to support large-scale operational initiatives within a customer service organization in a regulated utility environment. This role is responsible for leading cross-functional business projects from initiation through completion while ensuring timelines, deliverables, and stakeholder expectations are successfully managed.

This is not an IT/software delivery role. The ideal candidate will have strong organizational and communication skills, experience managing multiple priorities simultaneously, and the ability to drive projects forward with minimal oversight.