Senior Quality and Service Delivery Specialist

Abu Dhabi, United Arab Emirates

JOB SUMMARY

This position is responsible for inspecting and supervising the workplaces to ensure that the patients, guests and caregivers are protected. This position is also responsible for product quality, ensuring all products and procedures are in compliance with internal and external standards in dangerous or unsafe conditions.

PRIMARY JOB DUTIES AND RESPONSIBILITIES

• Develops and implements processes, procedures and systems required to manage by Service Provider.
• Ensure Service Provider’s policy and procedures are approved as per CCAD document control process.
• Communicate the updated policy and procedures to the Service Provider.
• Ensure processes implemented by Service Provider are as per CCAD FSMS.
• Ensure Service Provider reduces the customer complain...