Senior SaaS CX Support & Escalations Lead

D·engage, a multinational SaaS company in Islamabad, is seeking a CX Support Manager. In this role, you will handle complex technical issues, mentor junior team members, and ensure high-quality ticket resolutions.

The ideal candidate will have 4-5 years of experience in SaaS or Technical Support roles, a strong proficiency in SQL, and excellent communication skills. Join an innovative team and contribute to a supportive work culture while benefiting from professional development opportunities.