Senior Sales Support Coordinator / Assistant Manager 7094

Mode: Full time - perm

Location: Ang Mo Kio

Manufacturing

Monday - Friday 830am to 530pm

• Lead and oversee daily operations of the customer support team
• Ensure prompt and professional handling of customer enquiries, orders, quotations, service requests and escalations
• Provide updates on order and shipment status to customers and management
• Improve service processes and workflows to enhance efficiency and service quality
• Coordinate with internal departments to ensure timely order fulfilment and issue resolution
• Build and maintain strong relationships with customers and stakeholders
• Prepare customer reports and maintain operational documentation
• Ensure compliance with company policies, quality standards and regulatory requirements

• Diploma or Degree in Business Administratio...