Senior Service Delivery Analyst (Epic Clarity)

As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery. You'll use deep revenue cycle knowledge, Epic Clarity expertise, and advanced SQL to turn complex operational data into accurate, client-ready insights — partnering with Customer Operations, Central Operations, and client stakeholders to surface trends, uncover defects, and drive action. This is not a traditional reporting role; you'll operate independently, make credible recommendations, and help shape how analytics support operational and client success.
**What you'll do**
+ Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
+ Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments
+ Apply Epic Clarity and revenue cycle knowledge to identify trends, defects, and process improvement opportunities
+ Translate anal...