Senior Service Designer

Senior Service Designers at Made Tech are expert practitioners who specialise in understanding, designing, and improving end-to-end public services. We are looking for an expert who can operate strategically and tactically across the full-service lifecycle, from initial policy intent to digital delivery and organisational change. Success in this role means using a systemic, Service Design approach to deliver positive, measurable outcomes for citizens and the public sector.

Made Tech wants to positively impact the country’s future by using technology to improve society. We believe a Service Design-led approach is crucial for creating positive outcomes in the public sector, ensuring critical service‑enabled by technology are cohesive, accessible, and efficient across all channels. You will be instrumental in maturing our community of designers and researchers to meet the growing demand for systemic, service‑led delivery.

About the role:

• Senio...