Senior Service Designer

Responsibilities

• Support the Lead Service Designer and Project Director in client project delivery
• Assist delivery colleagues in swiftly addressing project issues
• Communicate the value of service design and user-centered approaches confidently
• Support business development activities, including pitch presentations
• Adapt to constructive feedback and manage difficult conversations effectively
• Actively contribute to Community of Practice activities, defining best practices
• Stay informed on industry trends and share knowledge with team members
• Line manage other designers and address emerging issues promptly
• Adapt design approaches to fit client organizational cultures and readiness for change
• Foster collaboration and continuous improvement across teams at TPXimpact
• Maintain and update skills to stay current with the field of expertise

Qualifications

Full-time Marketing & Media