Opportunity Description
Senior Service Designer
Department: RSD: Service Design
Employment Type: Permanent - Full Time
Location: London or Manchester UK
Key Responsibilities
- Understanding the strategic context of clients and reconciling customer needs with strategic priorities
- Leading and/or playing a senior team role in service design projects, in a range of different sectors
- Building client accounts through outstanding and award‑winning work
- Running client workshops
- Making complex product, service and operating systems easy to understand for clients and colleagues through simple and accessible visualisation.
- Developing new service propositions for clients
- Developing skills and mentoring colleagues in the service design practice
Skills, Knowledge and Expertise
- At least 5 years’ experience working in service, product and experience design p...
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