Senior Service mapping Consultant

Nair Systems is currently looking for Senior Service mapping Consultant  for our Qatar operations

Required Qualifications & Skills

·      Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).

·      Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).

·      Strong understanding of CMDB structure, CI classes, and relationships.

·      Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms).

·      Experience troubleshooting discovery probes, patterns, and integrations.

·      Ability to analyze complex service dependencies and present clear visual service maps.

·      Strong problem-solving skills with attention to detail.

·      Excellent communication and collaboration skills.

Key Responsibilities

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