Senior ServiceNow Consultant

Position: ServiceNow Senior Consultant

Level: Supervisor

Work set-up: Hybrid (2x a week onsite)

Location: Makati City

Schedule: Day shift and weekends off

Job Summary

The Senior Consultant leads end-to-end ServiceNow solution delivery across GRC/IRM, SecOps/TPRM, CSM, HRSD, ITOM, ITAM, and CMDB, including AI-powered capabilities such as Virtual Agent, Now Assist, and Predictive Intelligence. The role includes functional leadership, solution design, advanced configuration, and guiding junior consultants.

Requirements

• 6–8 years of ServiceNow implementation or consulting experience.
• Strong expertise in at least two of the following: GRC/IRM, SecOps, CSM, HRSD, ITOM, ITAM, CMDB.
• Experience leading workshops and engaging senior stakeholders.
• Proficiency in scripting (JavaScript, Glide), configurations, and automations.
• Experience with enterprise-l...