Opportunity Description
Immigration sponsorship is not available for this position
Responsibilities:
+ Develop RTC-Web Gateway (RWG). Analyze production issues, track and fix issues with the related engineer.
+ Perform RWG security enhancement, failover flow optimization, data channel (UDP) transport initialization on RWG.
+ Troubleshoot customer-reported tickets related to Zoom web client and RWG and analyze root cause and solutions.
+ Participate in the whole development flow of RWG such as design discussions, code reviews, and systematic tests.
+ Own RWG service and release. Lead RWG development, release, deployment, and critical war room customer Support on production.
+ Communicate with DevOps, Project Manager, and cross team for new features and requirements.
+ Enhance the service maturity with the team and manager.
+ Cooperate with the manager for release plan, task status tracking and risk control, code, design, case re...
Responsibilities:
+ Develop RTC-Web Gateway (RWG). Analyze production issues, track and fix issues with the related engineer.
+ Perform RWG security enhancement, failover flow optimization, data channel (UDP) transport initialization on RWG.
+ Troubleshoot customer-reported tickets related to Zoom web client and RWG and analyze root cause and solutions.
+ Participate in the whole development flow of RWG such as design discussions, code reviews, and systematic tests.
+ Own RWG service and release. Lead RWG development, release, deployment, and critical war room customer Support on production.
+ Communicate with DevOps, Project Manager, and cross team for new features and requirements.
+ Enhance the service maturity with the team and manager.
+ Cooperate with the manager for release plan, task status tracking and risk control, code, design, case re...
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