Senior Specialist – Personalization & Journey Orchestration

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.

Labcorp is seeking a Senior Specialist – Personalization & Journey Orchestration to join our team at Brigade Twin Towers in Bangalore, Karnataka.

Work Schedule

Flexible work hours spread across India, USA and APAC time zones

Job Responsibilities

Personalization & Journey Execution

• Build, configure, and launch end-to-end customer journeys using Adobe Journey Optimizer (AJO)

• Configure audience segmentation, triggers, business rules, and dynamic content personalization

•Define omnichannel customer journeys across email, SMS, i...