Home / Careers / Senior Specialist, Wallet Operations
W

Senior Specialist, Wallet Operations

Western Union

Sydney, New South Wales, Australia Full time June 09, 2026
Apply Now

Opportunity Description

Role Responsibilities

Senior Specialist, Wallet Operations – Sydney, Australia

As a Senior Specialist, Wallet Operations, you will work closely with the operations team to support end to end wallet operations that keep both the business and customers moving. This is a highly hands on, execution focused role where you’ll be actively involved in the day to day running of wallet and card services, monitoring transactions, supporting funding and withdrawal flows, and ensuring supporting operational processes run smoothly and accurately.

  • You’ll assist with customer exceptions and escalations, working through transaction issues, failed payments, disputes, operational errors, and the monitoring and handling of overdrawn wallet accounts in line with applicable regulatory requirements and control standards.
  • Where required, you will engage directly with customers to explain account positions, gather information, and support resolution in a fair and app...
    • Full time Business Operations Specialists

    Ready to Apply?

    Submit your application for Senior Specialist, Wallet Operations at Western Union

    Apply for this Position

    Opportunity Details

    Location Sydney, New South Wales
    Country Australia
    Type Full time
    Category Business Operations Specialists
    Posted June 09, 2026
    Deadline July 19, 2026

    About Western Union

    W

    Western Union

    Sydney, Australia

    Share This Opportunity