Senior Supervisor, IT Operations

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

• Supervises a team of support functions.

• Schedules day to day activities of their respective team(s).

• Implements strategies and activities to ensure that the best customer service is achieved.

• Reviews teams work ensuring it is in compliant with developed standards.

• Makes sure weekly goals are reached.

• Responds to challenges impacting his/her team’s ability to reaching goals.

• Mentors/Trains employees.

• Reports to senior managers on any issue that could significantly impact the business.

Conduent is an Equal Oppor...