Senior Support Analyst (Integration) (68854-1)

Job Title Senior Support Analyst (Integration) (68854-1) Location Charlotte, NC (100% On-site) Only US CTZN or GC holders to apply. Associates who are local to Charlotte are encouraged to apply as there might be in-person interview Job Description As a Senior Support Analyst (Integration), you will be responsible for managing and supporting custom API solutions, API Platform management, and solutions integration for the organization. This role requires technical expertise, problem-solving skills, communication abilities, and adaptability to fast-paced environments. Roles & Responsibilities Provide advanced technical support to resolve complex issues related to integrations, including diagnosing and troubleshooting system errors and performance issues. Work closely with developers to understand the root causes of issues and implement effective solutions. Manage integrations with other systems and tools to ensure seamless data flow and process automation. Provide expert support to end-us...