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Senior Technical Account Manager

DigitalOcean

Boston, Massachusetts, United States Full-time June 12, 2026
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Opportunity Description

What You Will Be Doing:
  • Technical Consultation & Architecture Design:
  • Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.

  • Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.

  • Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.

  • Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.
  • Proactive Customer Engagement & Growth:
  • Manage and maintain DigitalOcean’s key accounts 

  • Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.

  • Condu...
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