Senior Technical Manager

Duties & Responsibilities

Workplace Management & Service Delivery

• Implement systems, processes, and capabilities for a cost-effective technical workplace solution
• Deliver integrated services aligned with requirements and performance standards
• Supervise technicians and engineers to achieve operational objectives
• Manage day-to-day operations, resolve issues, and drive service improvements
• Ensure compliance with regulations, policies, and contractual obligations

Technical Workplace Supervision

• Oversee technical services, maintenance, and site operations
• Manage contractor and supplier relationships
• Monitor performance and drive continuous improvement
• Ensure effective systems and reporting for service delivery
• Provide and manage helpdesk services
• Ensure health and safety compliance across all sites
• Manage risks and ensure regulat...