Senior Technical Success Manager - São Paulo Sao Paulo, Brazil

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution‑first and outcome‑driven from presales through implementation, adoption, renewal, and expansion.

Responsibilities:

• Own customer deployment, adoption, and outcomes for a portfolio of 10‑20 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through...