Senior Trainer – Business Training (Payer Services)

We are looking for a dedicated and experienced Senior Trainer to join our team, specializing in Payer Services. The ideal candidate will be responsible for creating and delivering training content, onboarding new hires, and ensuring all team members are well-versed in compliance and process improvement initiatives.

JOB LOCATION: CHENNAI, INDIA

KEY RESPONSIBILITIES

• Develop comprehensive training materials covering the general concepts of Payer Services with a focus on preprocess training

• Manage the onboarding process, including system collection, OIG, whitelisting URLs, and ARC orientation training

• Conduct client specific orientation sessions to ensure new hires are fully integrated into the company culture and processes

• Deliver compliance courses for all employees to ensure adherenc...