Senior Training & Knowledge Manager — Performance & Coaching

A leading outsourcing company is looking for a Sr. Associate Manager - Training in Mandaluyong. The candidate will support training initiatives and ensure service excellence by coordinating high-quality training programs for new hires and employees. The ideal candidate has at least 3 years of BPO experience with strong sales training, leadership skills, and proficiency in MS Office applications. Responsibilities include implementing training programs, maintaining stakeholder communication, and evaluating training effectiveness.
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