Senior User Researcher

About the Role We are looking for a Senior User Researcher to uncover user needs, market shifts, competitive landscapes, and emerging business opportunities across global regions. You will lead end-to-end research, translate complex findings into clear business implications, and partner with product, business, and design teams to support decision-making. The ideal candidate is a strong researcher with business acumen, strategic thinking, and hands-on experience using AI tools to improve research quality and insight delivery.
Responsibilities Lead end-to-end research projects, including scoping, planning, execution, analysis, synthesis, reporting, and stakeholder communication Conduct user research, industry scanning, competitor analysis, desktop research, expert interviews, and other exploratory methods to identify user needs, market shifts, and business opportunities Define, track, and analyse user experience metrics across web, app, and AI-enabled applications, combining behaviour...