Senior UX Researcher

Job Description

Purpose of the role: Create user‑centred and visually appealing designs for digital banking products through user research, interface design, collaboration with stakeholders and continuous improvement.

About the Role

Join us as a Senior UX Researcher in the PBWM division, tasked with bringing the voice of the user to the design and development of digital banking products by conducting user research and delivering insights to shape strategic decisions.

Responsibilities

• Conduct user research and usability tests to understand customer needs and pain points.
• Integrate feedback and preferences into banking products and services in collaboration with product managers and developers.
• Create intuitive, user‑friendly interfaces for digital banking platforms and applications.
• Design and maintain visually appealing and consistent user interfaces aligned with the bank’s brand identity and design guidelin...