Senior Vice President Operations

RESPONSIBILITIES

• Lead the entire IKS Clinical Support Solutions (Clinical Documentation, Clinical Data Management and Medical Coding) business unit to ensure high levels of customer satisfaction, employee engagement and operational excellence.
• Take end-to-end ownership of operations, delivering services that are aligned to meet customer goals and success including contractual commitments.
• Manage the P&L to drive financial performance that meets and exceeds budgets; actively participate in the annual budgeting and monthly forecasting process
• Closely monitor customer, financial and operational metrics at the overall business and account level to ensure the set targets are met. Proactively identify if there is a slack or an improvement, devise a plan and execute it by working closely with the delivery team and other enabling functions
• Serve as a key senior client liaison with deep & meaningful relationships in the cl...