Senior/Guest Service Officer - Rainforest Wild Adventure EAST

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world‑renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature‑based experiences, green public spaces and an eco‑friendly resort.

• Ensure smooth daily operations and deliver exceptional guest service through storytelling and creating moments of delight.
• Perform accurate transactions at ticketing touchpoints in accordance with protocol.
• Operate Adventure facility including conducting daily safety checks and securing guests onto high‑element rides.
• Resolve feedback, issues and concerns raised by guests.
• Motivate and guide part‑time staff ...