Service Advisor for Thermon Solutions

Drive sales and customer satisfaction as a Service Advisor at Thermon. Focus on selling repair programs while delivering exceptional technical support to clients across various industries.
In this role, you'll be crucial in maximizing profitability through effective sales strategies and customer interactions. Your responsibilities include providing high-level customer service while creating accurate quotes, managing production orders, and resolving customer inquiries. Your technical knowledge will support effective communication with clients, enhancing their overall service experience.
Key Responsibilities:
• Generate accurate repair quotes and production orders
• Manage and review customer sales orders in AX
• Provide customers with timely solutions for service issues
• Create bills of materials for repair parts
• Maintain reports and communication with engineering teams
Requirements:
• Post-secondary technical diploma or degree preferred
• Minimum three ...