Service Advisor

SERVICE ADVISOR

Location: Newbury, Berkshire
Salary: £30,000 Basic | Up to £38,000 OTE + Company Benefits

OVERVIEW

An established automotive retailer is seeking a professional and customer-focused Service Advisor to join its busy Aftersales team in Newbury.

Acting as the key point of contact between customers and the workshop, the successful candidate will be responsible for delivering an exceptional customer experience, managing service bookings, providing accurate repair advice and ensuring all work is completed efficiently and to the highest standards.

This role would suit an experienced Service Advisor looking to join a successful dealership environment where customer service and team performance are highly valued.

KEY RESPONSIBILITIES

• Welcome customers and manage the service and repair process from booking through to vehicle collection.
• Accurately identify customer requirements and communicate ...