Service Advisor Role in Toronto

Join Toromont Cat as a Service Advisor in Toronto, where you'll manage equipment repairs and enhance customer satisfaction. This full-time position focuses on scheduling, communication, and technical direction.
In this Service Advisor role, you will ensure an efficient workflow in service operations by coordinating repair schedules with technicians. Communication with customers during the repair cycle is key, along with collaboration with Supervisors and Coordinators to uphold deadlines and service quality. Emphasis on safety and environment ensures a responsible operational approach.
Key Responsibilities:
• Schedule equipment repairs and maintenance activities
• Maintain and update the Service Scheduler regularly
• Support customers through effective communication
• Oversee warranty documentation and claims processing
• Manage invoicing and local purchasing efficiently
Requirements:
• Required minimum post-secondary education
• At least 5 years of service...