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Service Advisor

Lithia & Driveway

Troy, Michigan, United States Full time June 07, 2026
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Opportunity Description

Dealership:

L0432 Suburban Volvo Cars

Suburban Volvo of Troy!

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Responsibilities:

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

  • Prepare repair orders (RO), obtaining app...

  • Full time Information and Record Clerks

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