Service Ambassador (Outsource Temporary) RB-East Coast Region

Role: Service Ambassador (Temporary Contract for One Month)
Location: Fujairah Region
Role Purpose: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIBs professional image in all interpersonal dealings.

• Greater.
• Welcome & Greet the walk-in customers and inquire and understand his/her needs.
• Customer Guidance & Managing Floor.
• direct clients to alternative channels (Digital Channels).
• ensure client have all needed docs before wasting time in waiting and taking queue.
• Handle the customers in a pleasant manner and escort them to the concerned staff.
• problems evaluation.
• Customer anger management.
• Branch Assistance and Support.
• Ambassador to handle the QMS Tokens
• Provide assistance to Help Desk counters.
• Manage ...