Opportunity Description
Job Details
Service Centre General Manager
Location: Leeds
Salary: Up to £80,000 + bonus + car allowance + excellent benefits
Hours: 40 hours per week
Team Size: Approx. 160 colleagues
The Opportunity
The General Manager will own the smooth, safe, and compliant running of the Leeds Service Centre. They will guide approximately 160 colleagues, driving exceptional service performance while nurturing a culture that values learning, inclusivity, and continuous improvement. The GM will act as the designated Responsible Person for the site and ensure all operations meet GDP, MHRA, Home Office, and other regulatory standards.
Key Responsibilities
Leadership & Culture
- Provide strong, visible, people‑centric leadership across the site.
- Build a culture rooted in trust, collaboration, and empowerment.
- Develop capability across all levels, driving succession planning and long‑ter...
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