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Service Centre Officer

Shangri-La

hong kong, hong kong, Hong Kong Permanent June 17, 2026
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Opportunity Description

About Us


Find Your Shangri-La in Shangri-La.


Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.


Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.


Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role


As a Service Centre Officer, you will be handling guest requests and coordinating internal communications to ensure smooth daily operations.

Key Responsibilities

  • Handle all incoming and outgoing calls promptly.

  • Provide and record all guest messages and wake-up calls.

  • Fulfill guest needs as requested according to the established standard....
    • Permanent Information and Record Clerks

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    Opportunity Details

    Location hong kong, hong kong
    Country Hong Kong
    Type Permanent
    Category Information and Record Clerks
    Posted June 17, 2026
    Deadline July 27, 2026

    About Shangri-La

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    Shangri-La

    hong kong, Hong Kong

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