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Service Coordinator (0014 Jan 2024)

Royal Ocean Marine

singapore, south west, sg, singapore, south west, sg, Singapore Full time June 15, 2026
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Opportunity Description

  • Support overall relationship with internal / external customers that lead to constructive and profitable business partnerships through best in class operational performance.
  • Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency.
  • Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
  • Interact with other functions to setup and optimize the cross functional operational processes.
  • Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety training and programs.
  • Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
  • Attend to customer queries, complaints/feedback pertaining to services, if required
  • Act as a liaison between off-site supervisors/technicians and other department...
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