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Service Delivery Director

Hickey’s Pharmacy

Citywest, County Dublin, Ireland Full time June 14, 2026
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Opportunity Description

Service Delivery Director

Full Time Permanent Role

Citywest Office

The Role

The Service Delivery Director is a critical role responsible for ensuring the successful delivery of the Technology related components, including but not limited to the handover between the project team to the operations team of technology solutions, and designing, establishing, and maturing a global service delivery function.

The role requires a deep understanding of IT domains (infrastructure, security, architecture, etc.) and the ability to manage cross-functional Technology teams to support business goals.

Key Responsibilities:

  • Oversee the end-to-end handover process from Project Dawn delivery across multiple technology partners, ensuring service excellence and adherence to project timelines.
  • Work with the Wider Technology team and Business functions to develop and implement a strategic vision for the service delivery ...
  • Full time Operations Specialties Managers

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