Opportunity Description
We are currently hiring full-time 6-month term Service Delivery Managers based out of the Calgary Airport.
- You receive top industry wages
- You have the opportunity to advance and grow your career
- You receive comprehensive benefits
What do Service Delivery Managers do?
- Overseeing screening operations at various checkpoints in their designated airport
- Overseeing a team of Screening Officers, the SDM is accountable for fostering a positive workplace culture rooted in diversity and inclusivity
- Take an ownership role in screening checkpoint operations and screening compliance
- Build and maintain strong customer relationships with the stakeholders within aviation security
- Achieve daily KPIs and ensure compliance with Standard Operating Procedures (SOPs)
- Achieve KPIs within their purview, while identifying both strengths and weaknesses in operations
- Lead an...
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