Service Delivery Manager (Dayshift)

Reports To: Director of Service Delivery

Type: Full-time

About Origo

Origo is a BPO and Transformation Services company built for private equity backed, ops-heavy service businesses that are scaling through mergers and acquisitions.

Most of our clients are navigating operational chaos after acquisitions and are outsourcing for the first time. They do not just need headcount. They need a partner that can design, operate, and continuously improve a Shared Services model that runs faster, better, and cheaper. We are building an outcome-based, technology-enabled delivery engine that standardizes work, embeds transformation, and scales through automation and analytics. Every Service Delivery Manager plays a critical role in shaping how that engine performs in real life across clients and frontline teams.

About the Role

The Service Delivery Manager (SDM) is the owner of a client cluster inside Origo. You are accountabl...