Service Delivery Manager (m/w/d)

It all starts with the mission: NVISO is here to protect European society from potentially devastating cyber attacks! This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents.

All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS!

Tasks

As a Service Delivery Manager (m/w/d) based in Austria you will :

• Oversee the delivery of Managed Detection and Response services to our clients, with a strong focus on the quality and technical relevance of the service provided;


• Act as a trusted advisor to customers by translating SOC investigations, alerts, and incident outcomes into clear recommendations and actionable improvements;


• Work closely with the Security Operations team to ensure that service level...