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Service Delivery Manager - Planning

Smith+Nephew

Kharadi, Maharashtra, India Full time June 05, 2026
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Opportunity Description

Service Delivery Manager- Planning

Location: Kharadi, Pune

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Join us as a Service Delivery Manager Planning in Pune and lead the global delivery of mission critical planning systems that power our Supply Chain operations. This is a role for someone who wants to influence how world class planning technology supports patient outcomes, shape a global service landscape and drive continuous improvement in a complex and fast evolving environment.

What will you be doing?

  • Lead global service delivery for Kinaxis RapidResponse / Maestro planning applications across regions and time zones
  • Act as the single point of contact (SPOC) for all Kinaxis planning support and service‑related matters
  • Own end‑to‑end ITIL‑based service operations, including Incident, Problem, Change, and Knowledge Management
    Full time Operations Specialties Managers
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