Service Delivery Manager - University of Alberta

Lead the hybrid Service Delivery Manager role for Student Information Systems at the University of Alberta, focusing on Oracle PeopleSoft Campus Solutions. Your expertise will drive improvement and governance.

Reporting to the Senior Manager of Enterprise Systems, you will coordinate the effective delivery of applications and services. This role serves as the main connection between internal tech teams, stakeholders, and external partners, ensuring performance excellence. Your leadership is crucial for aligning new development initiatives with University strategies.

Key Responsibilities:
• Ensure successful delivery of Oracle PeopleSoft solutions
• Serve as primary liaison between stakeholders and teams
• Maintain high performance and service standards
• Implement continuous improvement initiatives
• Integrate diverse resources into cohesive teams

Requirements:
• Experience in managing service delivery operation...